{"id":50197,"date":"2013-07-19T14:14:27","date_gmt":"2013-07-19T13:14:27","guid":{"rendered":"https:\/\/musically.com\/?page_id=50197"},"modified":"2026-04-24T11:29:29","modified_gmt":"2026-04-24T10:29:29","slug":"music-ally-faq","status":"publish","type":"page","link":"https:\/\/musically.com\/music-ally-faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><b>What is this?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This website is part of Music Ally\u2019s information service focused on the digital music business. In order to access our premium articles and data you need to have a subscription, which also provides you with our daily bulletin and weekly insight and digital marketing reports and monthly insight reports.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>How does it work?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve already got an account, login via the top right link to access our full information service. If not, you can sign up for a free trial account via <a href=\"https:\/\/musically.com\/subscribe\/\">musically.com\/subscribe\/<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Are we the app Musical.ly?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No we are not.\u00a0 We are a different business. We are an information service about the digital music business, we are not\u00a0the music app that was acquired and merged into TikTok.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>I haven\u2019t received the bulletin today, why is that?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please check your junk mail\/spam mail first.&nbsp; It may be a bank holiday in the UK or it may be a glitch in our mailing system. If the latter we\u2019ll be sure to get onto it straight away.. If the former then we\u2019ll let you know in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>I forgot my password!<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Go to the login option at the top right of the screen and please click on forgot my password. You will be sent a new password. We advise changing this to something more familiar once you are logged in.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>I can\u2019t access an article, why is that?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our subscription is a premium service and access to many articles is for paying subscribers only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>I paid for the subscription but I am not receiving the service<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The subscription Bulletins arrive on Mondays through to Fridays around 8.30am UK time so if you have not received a report the day following purchase on one of these days, first of all check your spam mail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>What do I receive when subscribed to the information service?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will get a daily Bulletin sent direct to your email plus each fortnight we send an Insight Report by PDF each Wednesday, and an Insight report each month. Sandbox focuses on the latest digital marketing tips tools, case studies and vital information to help keep you ahead in the rapidly changing digital marketing space. Every month&nbsp;we send the Music Ally Report, which examines need to know business developments in the industry. And when you subscribe you also have access to the whole ten year searchable archive of all our previous reports and use of our Datamap. You will be issued a password and username when you set up.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is this? This website is part of Music Ally\u2019s information service focused on the digital music business. In order to access our premium articles and data you need to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"newspack_content_restriction_is_exempt":false,"newspack_featured_image_position":"","newspack_hide_page_title":false,"newspack_show_share_buttons":false,"footnotes":""},"newspack_spnsrs_tax":[],"coauthors":[22834],"class_list":["post-50197","page","type-page","status-publish","hentry","entry"],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/musically.com\/music-ally-faq\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"WebPage","headline":"FAQ","url":"http:\/\/musically.com\/music-ally-faq\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/musically.com\/music-ally-faq\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Uncategorized","author":[{"@type":"Person","name":"Music Ally"}],"creator":["Music Ally"],"publisher":{"@type":"Organization","name":"Music Ally","logo":"https:\/\/musically.com\/wp-content\/uploads\/2023\/01\/MUSIC-ALLY-NEW-LOGO-2020.png"},"keywords":[],"dateCreated":"2013-07-19T13:14:27Z","datePublished":"2013-07-19T13:14:27Z","dateModified":"2026-04-24T10:29:29Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"WebPage\",\"headline\":\"FAQ\",\"url\":\"http:\\\/\\\/musically.com\\\/music-ally-faq\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/musically.com\\\/music-ally-faq\\\/\"},\"thumbnailUrl\":\"\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"\"},\"articleSection\":\"Uncategorized\",\"author\":[{\"@type\":\"Person\",\"name\":\"Music Ally\"}],\"creator\":[\"Music Ally\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"Music Ally\",\"logo\":\"https:\\\/\\\/musically.com\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/MUSIC-ALLY-NEW-LOGO-2020.png\"},\"keywords\":[],\"dateCreated\":\"2013-07-19T13:14:27Z\",\"datePublished\":\"2013-07-19T13:14:27Z\",\"dateModified\":\"2026-04-24T10:29:29Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/musically.com\/p.js"},"featured_image_src":null,"featured_image_src_square":null,"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":238977,"url":"https:\/\/musically.com\/marketing-insight\/","url_meta":{"origin":50197,"position":0},"title":"Marketing Insight","author":"Joe Sparrow","date":"April 25, 2025","format":false,"excerpt":"Music Ally News: Real time analysis for the global music business","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"music industry news music business news","src":"https:\/\/i0.wp.com\/musically.com\/wp-content\/uploads\/2023\/01\/Music-Ally-social-logo.jpg?fit=600%2C600&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/musically.com\/wp-content\/uploads\/2023\/01\/Music-Ally-social-logo.jpg?fit=600%2C600&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/musically.com\/wp-content\/uploads\/2023\/01\/Music-Ally-social-logo.jpg?fit=600%2C600&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":170482,"url":"https:\/\/musically.com\/pro\/","url_meta":{"origin":50197,"position":1},"title":"Music Ally Pro","author":"Music Ally","date":"July 9, 2024","format":false,"excerpt":"Music Ally Pro is a powerful new platform consisting of an integrated suite of knowledge and skills tools, curated to bring you the insights, inspiration and support you need, at the right time. 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